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Privacy Notice
 

Metro North Federal Credit Union is committed to providing you financial products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members’ privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.
 

Information We Collect and Disclose About You

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us or others;
  • Information from a consumer reporting agency;
  • Information obtained when verifying the information you provide on applications or other forms.

We may disclose the information we collect, as described previously, to companies that perform marketing services on our behalf or to other vendors with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide. We do not permit these companies to sell the member information we provide.

In order to conduct the business of the credit union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law.

If you terminate your membership with us, we will not share information we have collected about you, except as permitted or required by law.
 

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy.
 

What You Can Do to Help Protect Your Privacy

Metro North Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, card numbers, PINS (personal identification numbers) and passwords. Never keep your PIN with your Debit, ATM or Credit Card which can provide free access to your account if your card is lost or stolen.
  • Use caution when disclosing your account number, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

If you have questions concerning this notice, please do not hesitate to call us – we are here to serve you.

 

 
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